Customers with current support contract agreements enjoy our revolutionary live remote control assistance capabilities for Windows PCs. Customers request support via phone or email, then we are able to remote control your computer and troubleshoot problems. This immediate service saves you time and productivity. We can even transfer files to your systems to perform upgrades and enhancements as part of our ongoing service and support.
Of course, if the problem can't be solved remotely, or the PC is not running or accessing the Internet, we will have to make an on-site call to fix the problem (NY/NJ Metro area only).
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Customers with current support contracts can click the link below to request assistance: